Software Development
Custom field operations platform replacing 14 spreadsheets
Designed and built a scheduling, dispatch and reporting platform that consolidated fourteen spreadsheets into a single live system used by office and field teams.
- Client
- Facilities maintenance provider
- Sector
- Facilities management
- Location
- Montreal, Canada
- Year
- 2025
The challenge
Where they started
Dispatchers rekeyed job data across fourteen spreadsheets, technicians reported by phone, and invoicing lagged three weeks behind completed work.
What we did
The approach
- Mapped the full dispatch-to-invoice workflow with the operations team before writing any code.
- Built a web application with role-based access for dispatchers, technicians, supervisors and finance.
- Added a mobile-friendly technician view for job updates, photos and sign-off captured on site.
- Integrated with the existing accounting platform so completed jobs flow straight into invoicing.
Results
What changed
- systems of record
- 14 to 1systems of record
- invoicing lag
- 3 weeks to 2 daysinvoicing lag
- admin hours saved per week
- ~22hadmin hours saved per week
- to first production release
- 9 weeksto first production release
Get started
Let's scope your project
Tell us what you are trying to fix or build. You will get a straight answer, a written scope and a fixed timeline — not a sales sequence.